People Operations Associate

View full description

Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• Experience: 1-2 years of professional experience in HR, specifically People Operations or a related function.
• Tech Proficiency: Experience with people operations technologies (e.g., BambooHR, Jira Helpdesk, Monday.com) is required.
• Problem-Solving & Service: Proven ability to provide world-class customer service and resolve issues effectively.
• Compliance Knowledge: Understanding of employment laws and regulations (FMLA, ADA, FLSA, etc.).
• Remote Work Capabilities: Demonstrated success in working independently and remotely.
• Attention to Detail: Strong organizational skills.
• Communication Skills: Polished written and verbal communication skills.
• Confidentiality: Ability to handle sensitive information with discretion.
• Risk Awareness: Aptitude for identifying and managing risks within your role.

Responsibilities:

• Take on primary responsibility for new Zipster onboarding and manage the full onboarding process for new hires.
• Independently manage offboarding processes ensuring compliance with legal requirements.
• Act as a first point of contact for employee queries using Jira Helpdesk.
• Manage and maintain employee data and documentation in HRIS.
• Support benefit program processes and assist with payroll processes.
• Assist with compliance across employment laws and support internal audits.
• Identify opportunities for improving People Operations processes.
• Participate in special projects as assigned.