Product Specialist

Posted 12 days agoViewed

💎 Seniority level: Entry, 1+ year

📍 Location: Canada, United States, Portugal, Mexico

🔍 Industry: SaaS

🗣️ Languages: English

⏳ Experience: 1+ year

🪄 Skills: Customer SuccessSaaS

1+ year of experience in Customer Success, Account Management, Sales, or similar roles, ideally within SaaS.
Strong technical aptitude with the ability to quickly learn new tools and platforms.
Proven track record of building and maintaining strong client relationships.
Excellent written and verbal communication skills.
Commitment to continuous growth and learning.
Experience with Excel/Google Sheets.
Experience with remote work is required.

Welcome new users and guide them through their onboarding process to ensure success.
Serve as the main point of contact for clients, maintaining regular check-ins.
Identify and recommend additional features that align with client goals.
Share customer feedback with internal teams to improve products.
Assist clients in overcoming challenges with a solutions-focused approach.

Posted 11 days ago

📍 United States

🧭 Full-Time

💸 110000.0 - 115000.0 USD per year

🔍 Financial Technology

🏢 Company: dv01👥 51-100💰 $6,000,000 Series B about 4 years agoLending Risk Management

Capital Markets experience in Structured Products, ideally ABS or RMBS.
Knowledge of legacy ABS workflow solutions, like Intex or Bloomberg.
Experience with Financial Technology, ideally SAAS products, Excel, SQL, or another coding language.
5+ years post graduate work experience with at least 3 years in customer-facing roles.
Great communication skills and aptitude to learn technical knowledge.

Assist Sales and Account Management with product pitches, consultations, and trainings in-person and remotely.
Work very closely with Product Management to drive new product development.
Capture feedback to identify product opportunities and relay that information across different teams.

SQLSaaS

Posted 11 days ago

🔧 Requirements