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Client Relationship Manager

Posted 14 days agoViewed

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💎 Seniority level: Manager, 2+ years of account management experience

📍 Location: United States of America

💸 Salary: 58656.0 - 92328.0 USD per year

🔍 Industry: Software and/or optical industry

🏢 Company: vspvisioncareers

⏳ Experience: 2+ years of account management experience

🪄 Skills: LeadershipProject ManagementStrategic ManagementCommunication SkillsProblem SolvingAccount ManagementClient relationship managementCross-functional collaborationMarket Research

Requirements:
  • Bachelor’s degree in Business Administration or related field or equivalent experience.
  • 2+ years of account management experience.
  • In-depth understanding of the software and/or optical industry.
  • Demonstrated expertise with all VSP Vision products and services.
  • Strong leadership and communication skills.
  • Ability to manage multiple concurrent account implementations.
  • Understanding of VSP Vision business objectives.
  • Proven ability to adapt to change quickly.
  • Proven problem identification and solving capabilities.
  • Ability to travel 25%-50% of the time.
Responsibilities:
  • Manage key accounts and lead corporate-wide process improvements.
  • Act as an expert advisor and liaison on client service and marketing projects.
  • Collaborate with the account team and business partners to drive growth.
  • Utilize market knowledge to align customer requirements with services.
  • Promote Eyefinity products to key accounts.
  • Develop solutions to meet account needs.
  • Maintain client relationships for high satisfaction and retention.
  • Participate in key account meetings.
  • Manage implementation processes for key accounts.
  • Proactively monitor accounts for issues and drive solutions.
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