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Manager, Contract Management - Scaled Team, NAM/LATAM

Posted 3 days agoViewed

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💎 Seniority level: Manager, 1-5 years of management experience is preferred, but not required

💸 Salary: 202800000.0 - 246154000.0 COP per year

🔍 Industry: Customer relationship management (CRM)

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E about 12 years ago🫂 Last layoff 12 months agoSaaSAnalyticsMarketingCopywritingSocial Media

🗣️ Languages: English

⏳ Experience: 1-5 years of management experience is preferred, but not required

Requirements:
  • Passion and commitment for helping customers succeed and grow with HubSpot.
  • History of coaching and developing individual contributors.
  • Strong analytical skills to identify trends and patterns to drive results.
  • Familiarity with contracts, terms of service, and legal requirements.
  • Clear communication skills for effective negotiation.
  • Organizational skills and attention to detail with a track record of driving efficiencies.
  • Experience navigating and resolving customer escalations.
  • Ability to communicate effectively in small and large groups.
  • Intellectual curiosity and resourceful problem-solving approach.
  • Passion for helping individuals meet personal and professional goals.
  • Personal responsibility to achieve team goals.
Responsibilities:
  • Lead a team of Contract Managers who oversee and process contract and billing questions for a high volume of customers.
  • Manage day-to-day operations, setting goals, career development, performance management, and team growth.
  • Build strong working relationships with other managers, directors, and executives across the business.
  • Identify areas for innovation and improvement within the team and drive collaborative developments.
  • Analyze customer and performance data for informed decision-making.
  • Serve as a coach and leader to help team members achieve their metrics and career goals.
  • Maximize efficiency in a changing environment where creative and unique solutions are desired.
Apply

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