Inside Sales Engineer - SE Desk

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Requirements:

• Bachelor’s degree from an accredited university.
• 1+ years of experience in a pre-sales, customer success, or customer/product support role.
• Ability to influence stakeholders by leveraging technical sales acumen and understanding of business processes.
• Capability to explain complex technical concepts to non-technical audiences.
• Previous experience managing evaluations of hardware and/or software products.
• Basic understanding of electronics and electrical systems.
• Familiarity with technical consulting, cloud software, cloud-connected hardware, computer networking, and automation systems.

Responsibilities:

• Become an expert on Samsara products where IoT technology meets digital transformation for operations.
• Articulate to prospects how businesses use Samsara to solve industry-specific challenges.
• Deliver work products that facilitate deal closures, including demonstrations and proof of concepts.
• Assist installers with best practices and deployment plans for Samsara products.
• Write scripts using open APIs to solve real-world problems and document for team use.
• Establish deeper customer engagement through consulting roles.
• Serve as a link between the product team and sales, offering technical feedback and enrolling customers in beta programs.
• Promote Samsara’s cultural principles in daily operations.