Apply

Account Coordinator, Servicing

Posted 15 days agoViewed

View full description

💎 Seniority level: Entry, 1+ year(s)

📍 Location: AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, VA, Eastern Time (ET), NOT STATED

💸 Salary: 18.07 USD per hour

🔍 Industry: Financial technology

🏢 Company: Mission Lane👥 501-1000💰 10 months agoCreditFinancial ServicesFinance

🗣️ Languages: English

⏳ Experience: 1+ year(s)

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingAdaptability

Requirements:
  • 1+ year customer service experience in any industry.
  • Curiosity and good judgment to process situations quickly.
  • Ability to build rapport and connect with others.
  • Calmness during conflict and resilience after tough conversations.
  • Excellent verbal and written communication skills.
  • Tech-savvy with comfort in learning new software.
  • Embrace feedback, learn quickly, and maintain a growth mindset.
  • Adaptability to change and ability to thrive in a fast-paced environment.
Responsibilities:
  • Join the Customer Advocacy department as an Account Coordinator on the Servicing Team.
  • Assist thousands of customers each day through a virtual call center.
  • Enable financial progress by embodying the company's purpose.
Apply

Related Jobs

Apply

📍 AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, VA

🧭 Full-Time

💸 18.07 USD per hour

🔍 Financial technology

  • 1+ year(s) of customer service experience in any industry.
  • Ability to quickly process situations and find solutions.
  • Strong ability to connect with others and build rapport.
  • Capacity to stay calm during conflict and recover from tough conversations.
  • Excellent verbal and written communication skills.
  • Tech-savvy and comfortable with learning new software.
  • Embrace feedback and have a growth mindset.
  • Ability to adapt to change and thrive in a fast-paced environment.

  • As an Account Coordinator, you’ll help thousands of customers each day.
  • Serve as the friendly voice assisting Mission Lane credit cardholders in our virtual call center.
  • Embody the company purpose of enabling financial progress.

Customer serviceAdaptability

Posted 9 days ago
Apply
Apply

📍 AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, VA

🧭 Full-Time

💸 18.97 USD per hour

🔍 Financial Technology

🏢 Company: Mission Lane👥 501-1000💰 10 months agoCreditFinancial ServicesFinance

  • Fluency in both English & Spanish is required.
  • 1+ years of customer service experience in any industry.
  • Strong verbal and written communication skills in both languages.
  • Curiosity and good judgment with the ability to quickly process situations.
  • Ability to connect with others, build rapport, and stay calm under conflict.
  • Tech-savvy and comfortable learning new software.
  • Embrace feedback, learn quickly, and have a growth mindset.
  • Adaptability to change and the ability to thrive in a fast-paced environment.

  • As a Bilingual Account Coordinator, you’ll join the team that is the heart and voice of Mission Lane.
  • Help thousands of customers each day by assisting Mission Lane credit cardholders through our virtual call center.
  • Embody our purpose of enabling financial progress while providing excellent service.

Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationAdaptabilityProblem-solving skillsFluency in English

Posted 15 days ago
Apply