Bilingual Account Coordinator, Servicing (Spanish)

Posted 15 days agoViewed

View full description

💎 Seniority level: Entry, 1+ year(s)

📍 Location: AR, AZ, FL, GA, MO, NC, SC, TN, TX, UT, VA, Eastern Time (ET), Eastern Time (ET)

💸 Salary: 18.97 USD per hour

🔍 Industry: Financial Technology

🏢 Company: Mission Lane👥 501-1000💰 10 months agoCredit Financial Services Finance

🗣️ Languages: English, Spanish

⏳ Experience: 1+ year(s)

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationAdaptabilityProblem-solving skillsFluency in English

Requirements:

Fluency in both English & Spanish is required.
1+ years of customer service experience in any industry.
Strong verbal and written communication skills in both languages.
Curiosity and good judgment with the ability to quickly process situations.
Ability to connect with others, build rapport, and stay calm under conflict.
Tech-savvy and comfortable learning new software.
Embrace feedback, learn quickly, and have a growth mindset.
Adaptability to change and the ability to thrive in a fast-paced environment.

Responsibilities:

As a Bilingual Account Coordinator, you’ll join the team that is the heart and voice of Mission Lane.
Help thousands of customers each day by assisting Mission Lane credit cardholders through our virtual call center.
Embody our purpose of enabling financial progress while providing excellent service.

Apply