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Program Manager, Trust and Safety

Posted about 2 months agoViewed

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💎 Seniority level: Manager, 2+ years

📍 Location: Philippines, United States, Ontario region of Canada

🔍 Industry: Home services

🏢 Company: Thumbtack👥 1001-5000💰 $275,000,000 Series G over 3 years ago🫂 Last layoff about 2 years agoHome ServicesLocalService IndustryProfessional Services

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Project ManagementData AnalysisCommunication SkillsAnalytical SkillsCollaborationRisk ManagementProcess improvement

Requirements:
  • 2+ years in program management, policy or process management.
  • Track record of analytical decision-making and problem-solving skills.
  • Experience writing detailed proposals, policies, and processes.
  • Strong communication skills to convey findings to stakeholders.
  • Ability to quickly build expertise and adapt to new priorities.
Responsibilities:
  • Promote safety for users by completing quarterly projects to improve Trust and Safety programs.
  • Analyze global policies and operational processes to identify inefficiencies.
  • Project manage initiatives to improve user experience and global policies.
  • Collaborate with internal teams on updates and solutions.
  • Maintain and update significant Trust and Safety programs.
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