HR Technology Lead

Posted 20 days agoViewed

💎 Seniority level: Lead, A minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree in HR or Computer Science.

📍 Location: USA

🏢 Company: Convera👥 1001-5000 Financial Services Payments Finance FinTech

⏳ Experience: A minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree in HR or Computer Science.

🪄 Skills: Project ManagementUser Experience DesignContent creationContent managementStakeholder managementProcess improvement

Requirements:

Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years with a Master’s in HR or Computer Science.
Expertise in developing self-service tools and content for HR.
Technical and functional expertise in ServiceNow knowledge base management.
Proven experience in developing AI strategies in HR or similar.
Strong understanding of HR processes and commitment to employee engagement.
Excellent analytical, problem-solving, and project management skills.
Exceptional communication and interpersonal skills for diverse teams.

Responsibilities:

Define and execute a comprehensive self-service strategy across HR technologies.
Conduct user research to identify needs and design effective self-service solutions.
Enhance HR processes for efficient self-service offerings.
Develop engaging, accurate content for AI utilization in HR.
Collaborate with IT and HR on integrating self-service tools.
Collaborate with HR stakeholders to align on solutions.
Manage projects ensuring effective communication and reporting.
Create training materials for self-service tool usage.
Establish KPIs for measuring success and improvement of initiatives.
Stay updated on industry trends in AI technology.

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