Analyst, Legal Billing

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Requirements:

• Minimum two (2) years prior law firm experience as a paralegal or attorney within practice areas such as general liability, workers’ compensation, or intellectual property.
• Demonstrated ability to work independently with integrity and confidentiality.
• Strong work ethic, initiative, and team commitment.
• In-depth knowledge of legal terminology and defense counsel billing practices.
• Thorough understanding of the litigation process.
• Advanced deductive reasoning skills.
• Superior customer service skills.
• Strong working knowledge of Microsoft Office.
• Sound judgment and decision-making abilities.
• Flexibility and ability to multi-task.
• Organized and detail-oriented.

Responsibilities:

• Perform an objective and subjective review of law firm invoices to determine compliance with the client’s Outside Counsel billing guidelines.
• Effectively prioritize and self-manage workflow to meet a standard analysis time for invoice processing according to Quovant methodology and client requirements.
• Establish and maintain excellent rapport as a primary contact for assigned client(s).
• Develop and maintain diplomatic relationships with law firms.
• Communicate and respond to inquiries from external parties as needed.
• Track and update client authorizations and exceptions at the law firm and case level in the company database.
• Work closely with other departments to ensure accuracy and completeness of client data.