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Technical Delivery Manager

Posted 28 days agoViewed

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💎 Seniority level: Manager, At least 5 years

📍 Location: United States, Latin America, India

🔍 Industry: Data Management

⏳ Experience: At least 5 years

🪄 Skills: AWSLeadershipProject ManagementMicrosoft AzureSnowflakeStrategyAmazon Web ServicesAzureCommunication SkillsMentoringWritten communicationDocumentation

Requirements:
  • At least 5 years of experience in Technical Management, IT Architecture, Customer Relationship Management, Project Management, or Delivery Management.
  • Bachelor's degree in Computer Science or related field (preferred but not required).
  • Passion and curiosity for learning new technologies.
  • Knowledge of technology trends and their application to business strategy.
  • Experience with either AWS or Microsoft Azure.
  • Technical knowledge in deploying and managing technologies such as Snowflake, Redshift, Fivetran, and DBT.
  • Strong leadership skills and experience in mentoring technical teams.
  • Experience managing large scale technology projects and incident escalation.
  • Excellent communication and customer relationship management skills.
  • Experience with IT infrastructure services for multiple customers.
Responsibilities:
  • Effectively lead and motivate client technical teams providing technical leadership for modern data platforms.
  • Maintain knowledge of modern data technology to guide team members and improve customer platforms.
  • Collaborate to build Epics, Stories, and Tasks for customer data platform improvements, coaching team members.
  • Provide Delivery Leadership for multiple customer accounts and ensure successful project delivery.
  • Develop strong relationships with stakeholders and identify opportunities to bring customer value.
  • Ensure team readiness, proper documentation, effective communication, and staffing balance.
  • Respond to major incidents with appropriate communication and coordination.
  • Drive process improvement and knowledge sharing for enhanced customer service.
  • Promote company core values and foster a culture of accountability within teams.
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