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Technical Writer - Remote

Posted 2024-11-21

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💎 Seniority level: Entry, Typically minimum 2 years' relevant experience with writing and communications.

📍 Location: United States of America

🔍 Industry: Payments technology and software solutions

🏢 Company: tsys

🗣️ Languages: English

⏳ Experience: Typically minimum 2 years' relevant experience with writing and communications.

🪄 Skills: Project ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMicrosoft OfficeAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office Suite

Requirements:
  • High school diploma or equivalent.
  • Typically no relevant experience required.
  • Bachelor's Degree in Technical Communications, Business, Liberal Arts or related field preferred.
  • Typically minimum 2 years' relevant experience with writing and communications.
Responsibilities:
  • Research and interview business and technical SME to generate product-based technical content.
  • Collaborate with development teams to create user-friendly educational material.
  • Test entry-level products from the user perspective to anticipate potential issues.
  • Create and convey business and technical information in easy-to-understand formats.
  • Gather user feedback on draft materials and research gaps with SMEs for improvements.
  • Provide persuasive communication on best practices and enhancements.
  • Assist with customizing interactive training content.
  • Manage multiple projects and report on assignment status.
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