Integration Engineer

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Requirements:

• Must have access to a wired internet connection.
• Must have at least 25 mbps download and 20 mbps upload speed connection.
• Familiarization with engineering coding structure and practices.
• Ability to read and understand code in various languages (C#, React, Swift, etc.).
• Experience supporting integrated payment applications.
• Ability to work independently in an ambiguous environment.
• Ability to problem solve and troubleshoot with little documentation.
• Strong attention to detail and excellent written and verbal communication.
• Experience in a consensus-driven, collaborative culture.

Responsibilities:

• Provide high-tier support to our partner’s developers by supporting their environments, languages, and unique coding practices.
• Manage and review releases of partner integrations.
• Create supporting documentation for all partner integrations and update as necessary.
• Collaborate with engineering to prioritize feature requests.
• Assist our customers, including internal tech support and external partners, with escalated issues.
• Ensure accountability for following team processes.
• Be a resource for coaching, shadowing, and providing feedback.
• Actively represent and support Gravity’s culture and core values.