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Come work with us.

Posted 2024-11-09

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๐Ÿ’Ž Seniority level: Entry, 1 year

๐Ÿ“ Location: San Jose, CA

๐Ÿ’ธ Salary: 24 - 32 USD per hour

๐Ÿ” Industry: Social Media Management

๐Ÿข Company: Agorapulse

๐Ÿ—ฃ๏ธ Languages: English

โณ Experience: 1 year

๐Ÿช„ Skills: Communication SkillsCollaborationMicrosoft Excel

Requirements:
  • A passion for delivering outstanding customer service.
  • Previous experience in customer service, client relations, sales, or similar roles is a plus.
  • Strong written and verbal communication skills.
  • An outgoing, approachable personality and eagerness to engage with customers.
  • A team player who thrives in a collaborative environment.
  • A desire to learn, grow, and take on new challenges.
  • A flexible mindset, ready to embrace feedback and continuously improve.
Responsibilities:
  • Deliver exceptional, personalized customer service that keeps customers happy and engaged.
  • Serve as a trusted advisor to customers, addressing concerns, answering questions, and ensuring a positive experience.
  • Stay on top of customer service strategies and product knowledge to enhance performance.
  • Utilize consultative techniques to identify new business opportunities.
  • Leverage customer feedback and sales data to drive improvement.
  • Turn objections into opportunities using strong communication and problem-solving skills.
  • Build rapport with customers and contribute to client success through teamwork.
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