Come work with us.

Posted 3 months agoViewed

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💎 Seniority level: Entry, 1 year

📍 Location: San Jose, CA

💸 Salary: 24 - 32 USD per hour

🔍 Industry: Social Media Management

🏢 Company: Agorapulse👥 51-100💰 $18,308,958 over 5 years agoSaaS Software Social Media

🗣️ Languages: English

⏳ Experience: 1 year

🪄 Skills: Communication SkillsCollaborationMicrosoft Excel

Requirements:

A passion for delivering outstanding customer service.
Previous experience in customer service, client relations, sales, or similar roles is a plus.
Strong written and verbal communication skills.
An outgoing, approachable personality and eagerness to engage with customers.
A team player who thrives in a collaborative environment.
A desire to learn, grow, and take on new challenges.
A flexible mindset, ready to embrace feedback and continuously improve.

Responsibilities:

Deliver exceptional, personalized customer service that keeps customers happy and engaged.
Serve as a trusted advisor to customers, addressing concerns, answering questions, and ensuring a positive experience.
Stay on top of customer service strategies and product knowledge to enhance performance.
Utilize consultative techniques to identify new business opportunities.
Leverage customer feedback and sales data to drive improvement.
Turn objections into opportunities using strong communication and problem-solving skills.
Build rapport with customers and contribute to client success through teamwork.

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