Agorapulse

👥 51-100💰 $18,308,958 over 5 years agoSaaSSoftwareSocial Media💼 Private Company
Website LinkedIn Email Facebook Twitter

Agorapulse is a leading social media management platform empowering agencies, businesses, and marketers worldwide. We provide an all-in-one dashboard for scheduling and publishing content, engaging with audiences, identifying influencers, and generating insightful reports. With over 8,000 customers, we're a profitable company consistently recognized for exceptional performance. Our technology stack includes a robust suite of tools such as iPhone/Mobile compatibility, Google Tag Manager, Content Delivery Networks, and more, ensuring a seamless and effective user experience. We foster a dynamic and collaborative work environment, valuing adaptability and continuous learning. We offer competitive benefits and are actively seeking talented individuals to join our growing team. Agorapulse is a remote-first company, with a global reach and a strong commitment to employee growth and development. Our engineering team uses a variety of technologies including but not limited to: iPhone/Mobile Compatible, Viewport Meta, SSL by Default, Apple Mobile Web Clips Icon, Google Tag Manager, DNSSEC, HSTS, Content Delivery Network. We prioritize efficient, scalable solutions and encourage innovation. We value a collaborative and supportive team environment where everyone's contributions are recognized and valued. We're committed to building a diverse and inclusive workplace that reflects the global nature of our customer base. Agorapulse has experienced significant growth since its founding in 2011. Backed by several funding rounds, we continue to expand our product offerings and global reach, providing exciting career opportunities for those passionate about social media and technology. We're committed to providing exceptional customer experiences, fostering a positive work environment, and consistently exceeding expectations. Our commitment to excellence extends to our employee experience. We offer competitive compensation and benefits packages, including health insurance, paid time off, and employee discounts. We also support professional development and provide opportunities for career advancement. Agorapulse is more than just a workplace – it's a community of passionate individuals dedicated to innovation and success.

Related companies:

Jobs at this company:

Apply
🔥 Come work with us.
Posted 3 months ago

📍 San Jose, CA

🧭 Full-Time, Part-Time

💸 24 - 32 USD per hour

🔍 Social Media Management

  • A passion for delivering outstanding customer service.
  • Previous experience in customer service, client relations, sales, or similar roles is a plus.
  • Strong written and verbal communication skills.
  • An outgoing, approachable personality and eagerness to engage with customers.
  • A team player who thrives in a collaborative environment.
  • A desire to learn, grow, and take on new challenges.
  • A flexible mindset, ready to embrace feedback and continuously improve.
  • Deliver exceptional, personalized customer service that keeps customers happy and engaged.
  • Serve as a trusted advisor to customers, addressing concerns, answering questions, and ensuring a positive experience.
  • Stay on top of customer service strategies and product knowledge to enhance performance.
  • Utilize consultative techniques to identify new business opportunities.
  • Leverage customer feedback and sales data to drive improvement.
  • Turn objections into opportunities using strong communication and problem-solving skills.
  • Build rapport with customers and contribute to client success through teamwork.

Communication SkillsCollaborationMicrosoft Excel

Posted 3 months ago
Apply