Italian Speaking Social Media Content Moderators - Remote in Greece

Posted 2024-11-07

💎 Seniority level: Previous experience in content moderation or customer-facing roles is preferred

📍 Location: Greece

🔍 Industry: Social Media

🗣️ Languages: Italian, English

⏳ Experience: Previous experience in content moderation or customer-facing roles is preferred

🪄 Skills: Communication SkillsAnalytical SkillsCollaboration

Fluency in Italian and English, both in writing and speaking.
Strong understanding of social media platforms and their community guidelines.
Excellent communication skills focused on user experience.
Detail-oriented with the ability to manage multiple tasks simultaneously.
Collaborative team player who can also work independently.
Previous experience in content moderation or customer-facing roles is preferred.
A genuine interest in social media trends and community engagement practices.

Moderate user-generated content in Italian across multiple social media channels.
Enforce community standards to create a safe and respectful online space.
Interact with users by responding to questions, comments, and concerns professionally.
Analyze community interactions to identify trends and opportunities for improvement.
Collaborate with the moderation team to enhance strategies and processes.
Provide feedback to clients about community dynamics and user engagement.
Document moderation activities and user interactions accurately.

Posted 2024-11-16

📍 Greece

Fluency in Italian and English, both written and spoken.
Previous experience in social media moderation, community management, or a related field is preferred.
Strong understanding of various social media platforms and user engagement strategies.
Excellent communication skills along with strong attention to detail.
Ability to handle sensitive issues with professionalism and discretion.
Proficiency in using content moderation tools and social media analytics software.
Ability to work independently and efficiently manage multiple tasks in a remote work environment.

Monitor and moderate user-generated content to ensure adherence to community guidelines and standards.
Engage with users through prompt and professional responses to comments and messages, fostering a supportive community atmosphere.
Identify, escalate, and report inappropriate content or user behavior to the appropriate teams.
Conduct research on current trends and interests of the Italian audience to enhance engagement and content relevance.
Collaborate with content teams to suggest improvements and generate valuable, audience-focused material.
Compile reports on user interactions and content trends to help inform strategic initiatives.
Stay current with social media trends and ensure compliance with platform policies for effective moderation.

Communication SkillsAttention to detailWritten communicationMultitasking

Posted 2024-11-16

🔧 Requirements