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Clinical Admissions Manager

Posted 2024-11-07

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💎 Seniority level: Manager, 2+ years

🔍 Industry: Mental health care

🏢 Company: Charlie Health

🗣️ Languages: English

⏳ Experience: 2+ years

Requirements:
  • 2+ years of behavioral health admissions supervisory or management experience required.
  • Master's degree in mental health or a related field required.
  • Independent mental health licensure is required for all disciplines.
  • Salesforce experience preferred and familiarity with various communication and software tools.
  • Strong project management abilities in a fast-paced environment.
  • Ability to communicate and build rapport across the organization.
Responsibilities:
  • Accomplish departmental objectives by managing a team of Admissions Assessment Therapists, Associates, and/or Coordinators.
  • Lead supervision efforts for team growth, including performance reviews, check-ins, and training.
  • Oversee intake and assessments of prospective clients for virtual intensive outpatient programming.
  • Collaborate with various leadership teams to improve client experience and admissions efficacy.
  • Handle escalations, provide service recovery, and communicate professionally with clients.
  • Complete HIPAA-compliant assessments and document information per regulatory standards.
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Related Jobs

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🔥 Clinical Admissions Manager
Posted 2024-11-07

🧭 Full-Time

🔍 Mental health

🏢 Company: Charlie Health Clinical

  • 2+ years of behavioral health admissions supervisory/management experience required.
  • Master's degree in mental health or a related field required.
  • Independent mental health licensure is required (all disciplines welcome).
  • Salesforce experience preferred; familiarity with relevant software like Gmail, Slack, Dropbox, Zoom, Office, EMR.
  • Experience working with teens and young adults preferred.
  • Strong project management skills in a fast-paced environment.
  • Ability to energize, motivate, and build rapport within the organization.
  • High proficiency in navigating electronic medical record systems.
  • Work authorized in the United States and native or bilingual English proficiency.
  • Access to reliable technology resources for telehealth services.

  • Accomplish department objectives by effectively managing a team of Admissions Assessment Therapists, Associates, and/or Coordinators.
  • Lead supervision, promote growth and development through performance reviews, one-on-one check-ins, team meetings, and hiring, training, coaching, and development.
  • Oversee intake and assessments of all prospective clients for national virtual intensive outpatient programming.
  • Complete monthly chart audits to ensure compliance and quality assurance.
  • Collaborate with leadership to enhance client experience and improve admissions process.
  • Determine best practices for admissions policies and procedures.
  • Handle escalations and provide service recovery.
  • Communicate with clients compassionately to help them access care.
  • Conduct HIPAA-compliant virtual biopsychosocial assessments.
  • Identify needs for crisis intervention or higher care during assessments.
  • Construct provisional mental health diagnoses and document client information.
  • Assign treatment team members and inform staff of new admissions.
  • Motivated by increasing access and removing barriers to mental health care.
Posted 2024-11-07
Apply

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