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Italian Speaking Travel Agent for Big Travel Agency - Remote in Greece

Posted 2024-11-07

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💎 Seniority level: Entry, Preferred experience in travel consulting, sales, or customer service

📍 Location: Greece, Italy, Romania

🔍 Industry: Travel

🏢 Company: Patrique Mercier Recruitment PT

🗣️ Languages: Italian, English

⏳ Experience: Preferred experience in travel consulting, sales, or customer service

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMultitasking

Requirements:
  • Fluency in Italian with excellent verbal and written communication skills.
  • Proficient in English; additional languages are a plus.
  • Experience in travel consulting, sales, or customer service preferred.
  • Strong problem-solving skills and customer-oriented mindset.
  • Ability to multitask and manage time effectively in a remote environment.
  • A passion for travel and helping clients enjoy unique experiences.
  • Access to a reliable internet connection for remote work.
Responsibilities:
  • Assist Italian-speaking clients in developing and booking their travel itineraries.
  • Provide knowledgeable insights into destinations, travel options, and local culture.
  • Manage client communications and offer tailored travel recommendations.
  • Coordinate bookings, payments, and travel arrangements efficiently.
  • Address and resolve client questions or concerns promptly.
  • Collaborate with travel vendors and partners to ensure high-quality service.
  • Keep abreast of current travel trends and changes in the industry.
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📍 Greece

🔍 Travel industry

🏢 Company: Patrique Mercier Recruitment TR

  • Fluency in Italian and English; knowledge of additional languages is a plus.
  • 1-2 years of experience in the travel industry or a related field is preferred.
  • Excellent interpersonal and customer service skills.
  • Strong organizational skills with keen attention to detail.
  • Ability to work independently and manage multiple client requests efficiently.
  • Proficiency in online travel booking systems and related software.

  • Assist Italian-speaking clients with planning, booking, and managing their travel itineraries.
  • Provide accurate information about travel destinations, accommodations, and activities to enhance the client experience.
  • Handle inquiries and resolve issues effectively, maintaining the highest level of customer satisfaction.
  • Stay up-to-date on travel industry trends, regulations, and offerings to provide informed recommendations.
  • Maintain detailed records of client interactions and travel arrangements.
  • Collaborate with travel suppliers to ensure a seamless travel experience for clients.

GoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-19
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