Senior Project Manager, Digital Services & Content

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Requirements:

• Total 8+ years of experience in project management role within a digital/IT organization.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient reading, writing, and speaking skills in English.
• Strong attention to detail.
• Project Management and/or SCRUM certification.
• Experience with Google product suite.
• Experience with JIRA project management solution.
• Understanding of content management systems (CMS) for content publication.
• Drupal knowledge is a plus.

Responsibilities:

• Cross-functional project management including leadership, communication, time management, negotiating, and team management.
• Collaborate globally with team members and subject-matter experts to design internal and external communications.
• Create and refine process and procedure documentation for projects.
• Assist with ticket monitoring for customer response.
• Communicate project status accurately to internal teams and customers.
• Manage planning, requirements, training support and compliance with processes.