Chatroom Operator

View full description

Requirements:

• Exceptional attention to detail and a high standard of excellence.
• Comfortable using a computer and proficient in typing.
• Good grammatical, spelling, and logic skills.
• Exceptional verbal, communication, and written skills.
• Reliable with the designated schedule and must have a reliable internet connection.

Responsibilities:

• Quickly and accurately respond to inbound messages via chat.
• Use point and click canned responses to address consumer questions or concerns.
• Categorize responses based on the context of the conversation.
• Maintain a 95%+ accuracy in responses.