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Senior, NetSuite Consultant (Remote)

Posted 2024-10-21

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๐Ÿ’Ž Seniority level: Senior, 3+ years

๐Ÿ“ Location: US, Canada

๐Ÿ’ธ Salary: 110000 - 140000 USD per year

๐Ÿ” Industry: Technology Consulting

๐Ÿข Company: Bryant Park Consulting

๐Ÿ—ฃ๏ธ Languages: English

โณ Experience: 3+ years

๐Ÿช„ Skills: OracleSalesforceShopifyStrategy

Requirements:
  • Bachelor's or advanced degree in Business, Accounting, Finance, Computer Science, Information Systems or MBA.
  • 3+ years of hands-on NetSuite experience, including configuration, implementation, and administration.
  • 3+ years of industry expertise in the Services Vertical (Financial Reports, Intercompany Management, etc.).
  • NetSuite Certifications preferred (ERP Consultant, Advanced Revenue Management, etc.).
  • Experience with ERP best practices and application integrations (Celigo, Boomi, etc.).
  • Ability to manage client and team interactions and communicate with diverse audiences.
  • Experience managing a team of 5+ consultants.
Responsibilities:
  • Act as subject matter expert and key contributor to service transition and service delivery for assigned accounts.
  • Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects.
  • Proactively review workload and redistribute as necessary.
  • Conduct regular account reviews to identify client satisfaction, process adherence, and opportunities for improvement.
  • Serve as primary lead/contact for assigned clients.
  • Review contracts for special terms and monitor billings and renewals.
  • Lead initiatives to improve Managed Services delivery.
  • Train and mentor team on technical and functional skills.
  • Advise clients on best practices and software functionality.
  • Act as primary Technical Account Manager for key accounts.
  • Design dashboards to track Key Performance Indicators.
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Posted 2024-10-23
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