Director of Operations for Fast Growing Creative Stationery Ecom Brand

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Requirements:

• Ensure the business can scale by refining operational processes.
• Create and maintain accountability frameworks for KPIs.
• Lead process automation and implementation of new tools.
• Manage Amazon account health and troubleshooting.
• Train, develop, mentor, and evaluate team members.

Responsibilities:

• Oversees the day-to-day operations of the business.
• Identifying and driving improved performance, enhancements, automations, and efficiencies in processes.
• Organizes and oversees the schedules and work of assigned staff.
• Manages roadmap and coordinates project kickoff of product launches.
• Drives effective collaboration, communication, and commitment across multiple departments.
• Maintains and provides weekly and daily reports reflecting project statuses.