Director of Operations for Fast Growing Creative Stationery Ecom Brand

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Requirements:

• Ensure business scalability by refining operational processes.
• Create accountability frameworks for KPIs.
• Drive process automation and new tool implementation.
• Manage Amazon account health and troubleshooting.
• Train, mentor, and evaluate team members.
• Conduct performance evaluations and address personnel issues.

Responsibilities:

• Oversee the day-to-day operations of the business.
• Identify and drive improved performance and efficiencies in processes.
• Manage product launch roadmaps and ensure timely execution.
• Lead communication and collaboration across departments.
• Ensure quality controls and training for team members.
• Implement automation tools to enhance efficiency.