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Care Partner December 2024 Hire

Posted 2024-10-18

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💎 Seniority level: Entry

📍 Location: Lower 48 United States

💸 Salary: 24 USD per hour

🔍 Industry: Value-based cancer care

🏢 Company: Thyme Care

🗣️ Languages: English

🪄 Skills: Communication SkillsAnalytical SkillsCollaboration

Requirements:
  • A member-first approach and personal motivation to assist people during challenging times.
  • Ability to prioritize needs and act to address them urgently.
  • Humility to seek feedback and a willingness to learn and grow.
  • Effective listening and communication skills to build rapport.
  • Comfort with ambiguity in a fast-paced environment or startup.
  • Familiarity with technology including video chatting and electronic health records.
  • A quiet and secure working space for remote work.
Responsibilities:
  • Talk to, navigate, and guide members with cancer throughout their journey.
  • Reach out to members by phone, text, video, and email to check in on their needs.
  • Assist members in connecting with providers or resources like transportation, financial grants, emotional support, and medical equipment.
  • Help members schedule health and wellness visits and conduct survey assessments to evaluate changes in their health and goals.
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📍 Lower 48 United States

🧭 Full-Time

💸 24 USD per hour

🔍 Healthcare, cancer care navigation

🏢 Company: Thyme Care

  • At least 2 years of experience in a patient-facing or member-facing role.
  • Comfortable in a metrics-driven, feedback-oriented environment.
  • Experience working from home and/or in fast-paced environments is a plus.
  • Bilingual, fluent in Spanish.
  • A baseline knowledge of healthcare is valuable.

  • Talk to and navigate members who have cancer throughout their journey.
  • Reach out to members by phone, text, video, and email to check in on their needs.
  • Assist members in connecting with providers or resources such as transportation and medical equipment.
  • Help members schedule health and wellness visits.
  • Conduct survey assessments to gauge changes in health and member needs.

Communication SkillsCollaboration

Posted 2024-10-18
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