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Bilingual Care Partner December 2024 Hire

Posted 2024-10-18

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💎 Seniority level: Junior, At least 2 years

📍 Location: Lower 48 United States, EST, EST

💸 Salary: 24 USD per hour

🔍 Industry: Healthcare, cancer care navigation

🏢 Company: Thyme Care

🗣️ Languages: English, Spanish

⏳ Experience: At least 2 years

🪄 Skills: Communication SkillsCollaboration

Requirements:
  • At least 2 years of experience in a patient-facing or member-facing role.
  • Comfortable in a metrics-driven, feedback-oriented environment.
  • Experience working from home and/or in fast-paced environments is a plus.
  • Bilingual, fluent in Spanish.
  • A baseline knowledge of healthcare is valuable.
Responsibilities:
  • Talk to and navigate members who have cancer throughout their journey.
  • Reach out to members by phone, text, video, and email to check in on their needs.
  • Assist members in connecting with providers or resources such as transportation and medical equipment.
  • Help members schedule health and wellness visits.
  • Conduct survey assessments to gauge changes in health and member needs.
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