Care Manager (RN)

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Requirements:

• Current Registered Nurse (RN) licensure in Texas, Florida, or any multi-state compact jurisdiction.
• At least 3 years of experience in behavioral health or medical case management.
• Strong understanding of behavioral health conditions, treatments, and evidence-based practices.
• Strong understanding of chronic medical conditions in adults that lead to ED and inpatient hospital presentations, and interventions to prevent those hospital presentations.
• Excellent assessment, interpersonal, and communication skills.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Proficiency in electronic health records (EHR) and other healthcare technologies.
• Dedication to patient-centered care and advocacy.

Responsibilities:

• Perform comprehensive assessments of patients' behavioral health and medical needs.
• Remove barriers to engaging in health care services to ensure medication and treatment adherence.
• Create personalized care plans in collaboration with patients, their caregivers, and healthcare providers.
• Oversee and coordinate the execution of care plans to ensure they achieve the patients' goals and objectives.
• Educate patients on health conditions, treatment options, and self-management strategies.
• Advocate for patients to ensure they access appropriate medical and behavioral health services in a timely manner.
• Work with interdisciplinary teams, including psychiatrists, nurse practitioners, licensed clinical social workers, and field workers to enhance patient care outcomes.
• Regularly monitor and evaluate patient progress, adjusting care plans as needed.
• Maintain precise and current documentation of patient interactions and interventions.
• Engage in case conferences, team meetings, and quality improvement initiatives.
• Participate in daily huddle meetings.