Apply📍 Costa Rica
🧭 Full-Time
🔍 Cloud solutions, HR technologies
- Previous experience in Business / Systems Analysis, Consulting, or Quality Assurance.
- 1-3 years’ experience in business analysis or software consulting with proven documentation skills in the HR module.
- 1-3 years’ experience in the administration and/or use of an HRIS, ATS, LMS, and Performance Systems.
- 1-3 years of experience in integrating complex, inter-departmental processes.
- Proven experience in eliciting requirements and evaluating business processes.
- Experience in user acceptance and regression testing of software systems.
- Strong presentation, written, and verbal communication skills including technical writing skills.
- Competency in Microsoft applications including Word, Excel, and Visio.
- Strong Excel skills (formulas, macros, pivot tables, charts) and proficiency in other MS Office software.
- Experience in Microsoft Dynamics 365 F&O, Saba Cloud/SBX, Smart Recruiters, Workday, Power BI is preferred.
- Excellent problem-solving skills and effective working with business executives and third-party vendors.
- Self-starter with a strong initiative and ability to work remotely across various time zones.
- Own and develop relationships with business users and work with them and support teams to optimize systems.
- Help design, elicit requirements, document and maintain system processes.
- Serve as the primary point of contact for regional HRIS projects involving development, implementation, and testing.
- Collect and define business requirements into technical requirements or functional recommendations.
- Report on common technical issues and make recommendations to support teams and stakeholders.
- Collaborate with stakeholders across the Americas business.
- Support the Global HRIS Manager in key business initiatives.
- Improve monitoring, discover issues, and deliver better value to customers.
- Maintain and perform regression and quality assurance tests in HRIS systems.
- Train HR business stakeholders on HRIS systems.
- Supervise the administrative function for a regional Human Resources hub.
- Audit data input into HRIS and correct errors for accuracy.
- Perform other duties as assigned.
Business AnalysisMicrosoft DynamicsRegression testingCommunication SkillsDocumentation
Posted 2024-11-22
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