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Sr. Technical Program Manager

Posted 2024-10-15

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

🔍 Industry: Scientific Data and AI

🏢 Company: TetraScience

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: AWSLeadershipProject ManagementAgileResource PlanningCommunication SkillsCollaboration

Requirements:
  • 5+ years of Program Management experience in a Professional Services setting, implementing complex technical solutions.
  • 5+ years of Public Cloud (AWS, GCP, or Azure) or Enterprise software experience.
  • Demonstrated capability to effectively engage in C-level relationships, in a client facing role.
  • Measurable past performance of efficiently managing the delivery and support of multiple simultaneous projects by leveraging project management tools.
  • Demonstrated collaborative communication and influencing skills.
  • Deep experience in Life Sciences and Pharma workflows, especially surrounding drug design and development, biologics, automation, or new modalities is ideal.
  • Bachelor’s degree in Computer Science, Chemistry, Business, or related field; or equivalent work experience.
  • Strong on PM implementation exposure to a cloud environment, specifically AWS is a compelling advantage.
  • Proven project/program leadership experience in an agile, customer-facing deployment environment.
  • Highly effective verbal and written communication skills; ability to explain technical information in non-technical language to drive progress.
  • Ability to distill and present complex information to a wide range of stakeholders.
  • Knowledge or understanding of GxP compliance-related activities such as Good Laboratory Practices (GLP) is ideal.
Responsibilities:
  • The Senior Program Manager will report to the Professional Services team.
  • Responsible for the management of implementations and services of the Tetra Data Platform for new clients.
  • Oversight throughout each project to ensure TetraScience meets or exceeds client expectations in a continuous improvement environment.
  • Responsibilities will include client/internal project kick-off meetings, client update meetings, resource planning, timeline and deliverables management, oversight to financial aspects of services, and project closure.
  • Will work closely with internal and external stakeholders to ensure deliverables are managed to the clients’ expectations.
  • Manage clients on scope and change requests, project governance, and identify and mitigate risk.
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