Plumber Brother Pvt. Ltd.

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📍 United States

  • Excellent verbal and written communication skills.
  • Proficiency in using customer service software and CRM systems.
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  • Strong problem-solving skills and a customer-centric mindset.
  • Willingness to learn and adapt to new processes and technologies.
  • High school diploma or equivalent; additional education in relevant fields is a plus.
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer complaints and issues efficiently, documenting relevant information.
  • Provide detailed information about products and services to assist customers in making informed decisions.
  • Collaborate with other departments to address customer needs and drive continuous improvement.
  • Maintain accurate records of customer interactions and transactions in our database.
  • Identify trends in customer feedback and suggest improvements for service enhancement.
  • Participate in team meetings and training sessions to maintain up-to-date knowledge of products and procedures.

Communication SkillsCustomer serviceCRM

Posted 2 days ago
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📍 United States

  • Strong communication skills, both written and verbal.
  • Proficient in using Microsoft Office Suite and Google Workspace tools.
  • Ability to manage time effectively and prioritize tasks.
  • Detail-oriented mindset with strong organizational skills.
  • Self-motivated and able to work independently in a remote environment.
  • Basic understanding of project management principles is a plus.
  • Familiarity with online collaboration tools and platforms.
  • Provide administrative support to the team, managing schedules and appointments.
  • Assist in organizing and maintaining digital files and documents.
  • Communicate effectively with team members and external clients via email and messaging platforms.
  • Perform data entry and maintain accurate records for various projects and tasks.
  • Conduct research and gather information as requested by team members.
  • Support project management tasks, ensuring deadlines are met and workflows are efficient.
  • Handle customer inquiries and provide timely responses to ensure client satisfaction.

Project ManagementCommunication SkillsOrganizational skillsTime ManagementMicrosoft Office SuiteResearchData entry

Posted 3 days ago
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