Richpanel

👥 11-50💰 Seed almost 2 years agoCustomer ServiceE-CommerceRetail Technology💼 Private Company
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Richpanel is an AI-first customer service platform revolutionizing e-commerce support. We empower data-driven businesses to deliver personalized customer experiences by centralizing communication channels and automating responses. We serve over 2,000 US-based brands and are profitably scaling. Our platform leverages a robust tech stack including technologies like Yoast WordPress SEO Plugin, Cloudflare JS, and jsDelivr, reflecting our commitment to efficient and scalable solutions. Our engineering team values collaboration and innovation, constantly working to improve the platform and enhance the customer experience. Richpanel prioritizes customer obsession, curiosity, drive, and ethics; these values are reflected in our agile, remote-friendly work environment with a global presence. We are a seed-funded startup backed by Sequoia Capital with a clear path to growth and significant opportunities for employee wealth creation through ESOPs. We offer a unique opportunity to be part of a rapidly growing company at the forefront of AI-powered customer support.

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📍 Poland, Romania

🧭 Full-Time

💸 20000.0 PLN per month

🔍 Customer Service Software

  • 2+ years closing complex B2B SaaS deals end-to-end.
  • Excel at managing 50+ concurrent opportunities through various stages.
  • Have a track record of quickly mastering complex products and technical concepts.
  • Thrive in autonomous environments and push deals forward without heavy oversight.
  • Consistently exceeded quota in previous B2B SaaS sales roles.
  • Skilled at identifying and convincing multiple stakeholders in buying decisions.
  • Own the full sales cycle from demo to close.
  • Conduct compelling product demos customized to prospect needs.
  • Guide prospects through trial implementation and setup.
  • Identify and engage key decision makers to secure buy-in.
  • Maintain high levels of pipeline activity (100+ active opportunities).
  • Achieve and exceed quarterly revenue targets.
  • Master our product to handle technical discussions confidently.

Project ManagementSales experience

Posted about 13 hours ago
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