Applyđź“Ť United States
🔍 Operations Management
- Bachelor’s degree in Business, Engineering, or a related field.
- Proven experience in implementing or leading customers through digital and physical solutions.
- Strong project management skills with the ability to manage multiple projects.
- Excellent communication and interpersonal skills.
- Ability to build and lead a team, fostering a collaborative environment.
- Willingness to travel occasionally to customer sites.
- Strong problem-solving skills and attention to detail.
- Ability to drive customer success and system growth.
- Experience with advanced tracking technologies (e.g., BLE, UWB, NFC).
- Knowledge of operations management in industrial settings.
- Proficiency with data migration and integration processes.
- Familiarity with change management principles and best practices.
- Previous experience in a startup or high-growth environment.
- Ability to adapt to changing priorities and customer needs.
- Strong analytical skills to use data for decision-making.
- Experience in developing training programs and materials.
- Demonstrated success in building and scaling support teams.
- Lead the planning, coordination, and execution of hardware and software implementation projects.
- Identify and train teams responsible for hardware installation and equipment management.
- Establish and manage steering committees representing different departments.
- Ensure successful system configuration, data migration, and integration with customer systems.
- Conduct user training sessions and provide ongoing support during implementation.
- Develop and execute change management plans for customers.
- Conduct needs assessments and confirm user requirements.
- Provide continuous support to address customer issues and feedback.
- Monitor system performance and user feedback to optimize the platform.
- Build and manage a team to handle implementation and support scenarios.
- Mentor team members to ensure high performance and customer satisfaction.
- Travel occasionally to customer sites for implementations.
LeadershipProject ManagementOperations ManagementCommunication SkillsAnalytical SkillsCollaborationProblem Solving
Posted 2024-10-21
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