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REC_Ext_Gateway

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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🏢 REC_Ext_Gateway
🏢 REC_Ext_Gateway
🏢 REC_Ext_Gateway

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🔥 CSDM and ITSM Incident Manager
Posted 2024-11-20

📍 United States of America

🔍 Elevator and escalator manufacturing and service

  • Experience in service management is required.
  • Proficiency with ServiceNow and understanding CSDM principles.
  • Ability to facilitate requirements discussions and resolve conflicts across functions.
  • Knowledge in designing digital products and managing their lifecycle.

  • Responsible for all aspects of the service management Incident Process.
  • Ensures that the Incident Process is fit for purpose and fit for use.
  • Reviews, recommends, designs, and drives implementation of enhancements to the Incident Process.
  • Documents and maintains incident process and procedures.
  • Ensures that the process meets the aims of the definition.
  • Participates in requirements discussions and resolves cross-functional conflicts.
  • Provides formal process testing and UAT sign-off.
  • Ensures consistent execution of the process across the organization.
  • Works closely with the platform owner and stakeholders to prioritize the relevant backlog.
  • Guides the implementation of the ServiceNow Common Service Data Model.
  • Involved in designing and lifecycle management of digital products and services.
  • Defines service vision, tactics, goals, objectives, and KPIs.
  • Consults Service Owners/Managers on CSDM implementation.

LeadershipProject ManagementAgileSCRUMCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationDocumentation

Posted 2024-11-20
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🔥 Sr Manager, Maintenance Sales
Posted 2024-11-20

📍 United States of America

🧭 Full-Time

🔍 Elevator and escalator manufacturing, installation, and service

  • Bachelor’s degree required.
  • 5+ years of sales experience.
  • Ability to work in a highly team-oriented and dynamic environment.
  • Strong presentation, written, and verbal communication skills.
  • Self-motivated with the ability to handle multiple projects.
  • Comfortable in a technical environment using Microsoft software.
  • Strong leadership, time management, and organizational skills.

  • Oversee overall sales strategy including sales growth and market share objectives.
  • Refine existing programs and develop new initiatives.
  • Collaborate with senior leadership and local operations to execute strategic goals.
  • Nurture relationships with key customers and develop new ones.
  • Coach, train, and develop sales associates to meet or exceed sales plans.
  • Manage relationships with Operating Area leadership and provide direction for improvements.

LeadershipStrategyCommunication SkillsOrganizational skillsTime ManagementCoaching

Posted 2024-11-20
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