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Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com .

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🔥 Vice President, Machine Learning Engineering
Posted 2024-11-14

📍 United States of America

🧭 Full-Time

💸 220000 - 280000 USD per year

🔍 Life Sciences and Healthcare

  • Bachelor’s degree in Computer Science or related field (or equivalent applicable experience).
  • 8+ years of industry experience and 2+ years in engineering management.
  • Experience in delivering working ML/AI products.
  • Master’s or Ph.D. in Computer Science, Machine Learning, AI, or related field.
  • Experience collaborating with cross-functional teams to achieve business goals.
  • Strong understanding of machine learning algorithms, data preprocessing, and model evaluation.
  • Experience with current commercial LLMs like GPT-4.
  • Excited to do hands-on technical work and lead technical teams.

  • Work with the SVP of AI Product Transformation to identify highest leverage AI implementation opportunities across the Clarivate life sciences portfolio.
  • Assist in communicating AI investment and growth opportunities to ELT, CEO, and potentially Board of Directors.
  • Formulate, communicate, and lead iteration of implementation approaches to achieve AI project goals.
  • Hire, lead and manage a diverse, high-performing engineering team.
  • Collaborate with product owners and biologists to understand workflows and business value.
  • Spend extensive time analyzing data and contribute code/documentation.
  • Mentor and develop junior engineers and data scientists.

LeadershipPythonSoftware DevelopmentArtificial IntelligenceData AnalysisMachine LearningPeople ManagementProduct ManagementSoftware ArchitectureCross-functional Team LeadershipStrategyAlgorithmsData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringOrganizational skills

Posted 2024-11-14
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🔥 Customer Success Manager
Posted 2024-11-07

📍 Italy

🧭 Full-Time

🔍 Academic and Government solutions

  • Bachelor’s degree in Library Information Science or a related field.
  • At least 5 years of experience in customer-facing roles like Customer Success or Account Management.
  • Previous experience with library software solutions such as Ex Libris products (Alma, PrimoVE, Leganto).
  • Background in academic libraries, government, or higher education.
  • Fluent in both Italian and English.
  • Master's degree and experience with Customer Success software platforms like Salesforce.com and Gainsight are preferred.

  • Become a trusted advocate/advisor to customers by offering recommendations and necessary support.
  • Ensure customers are deriving value from products and services and work with colleagues for issue resolution.
  • Oversee customer training and implement adoption strategies for maximum usage and satisfaction.
  • Identify expansion opportunities across Clarivate’s products and services.
  • Coordinate with cross-functional teams for effective internal working relationships.
  • Deliver regular business reviews with key customer contacts.
  • Assist in leading key initiatives within the Customer Success team.
  • Provide mentorship and support to team members.

LeadershipData AnalysisProduct ManagementSalesforceCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-11-07
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