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Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com .

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🔥 Vice President, Machine Learning Engineering
Posted 2024-11-14

📍 United States of America

🧭 Full-Time

💸 220000 - 280000 USD per year

🔍 Life Sciences and Healthcare

  • Bachelor’s degree in Computer Science or related field.
  • 8+ years of industry experience with 2+ years in engineering management.
  • Experience in delivering ML/AI products.
  • Master’s or Ph.D. in Computer Science, Machine Learning, AI, or related field (preferred).
  • Collaboration with cross-functional teams.
  • Ownership of critical problems end-to-end.
  • Understanding of life sciences processes and product needs.
  • Experience with current commercial LLMs like GPT-4.
  • Strong understanding of machine learning algorithms, data preprocessing, and model evaluation.
  • Experience designing software for the life sciences industry.

  • Work with the SVP of AI Product Transformation to identify AI implementation opportunities across the Clarivate life sciences portfolio.
  • Communicate AI investment and growth opportunities to the ELT, CEO, and potentially Board of Directors.
  • Formulate and lead implementation approaches to achieve AI project goals.
  • Hire, lead, and manage a diverse, high-performing engineering team.
  • Work with individual product owners and biologists to understand workflows and business value.
  • Spend extensive time analyzing data.
  • Contribute code and documentation.
  • Mentor junior engineers and data scientists.

LeadershipPythonSoftware DevelopmentArtificial IntelligenceData AnalysisData MiningKerasMachine LearningNumpyProduct ManagementCross-functional Team LeadershipStrategyAlgorithmsData analysisData miningGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringDocumentation

Posted 2024-11-14
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🔥 Customer Success Manager
Posted 2024-11-07

📍 Italy

🧭 Full-Time

🔍 Academic and Government solutions

  • Bachelor’s degree in Library Information Science or related fields.
  • At least 5 years of experience in a customer facing role such as Customer Success or Account Management.
  • Previous experience with library software solutions like Ex Libris (Alma, PrimoVE, Leganto).
  • Background in academic libraries, government, or higher education preferred.
  • Fluency in both Italian and English is required.
  • Master's degree and experience with Customer Success software platforms (Salesforce.com, Gainsight) are desirable.

  • Become a trusted advocate/advisor to customers.
  • Deliver an exceptional customer experience by ensuring customers derive value.
  • Oversee customer training and implement adoption strategies.
  • Drive growth by securing business and identifying expansion opportunities.
  • Provide operational oversight by coordinating with internal teams.
  • Deliver regular business reviews to customer contacts.
  • Assist Customer Success leadership with key initiatives.
  • Support and mentor team members.

LeadershipSalesforceCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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