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Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com .

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🔥 Vice President, Machine Learning Engineering
Posted 2024-11-14

📍 United States of America

🧭 Full-Time

💸 220000 - 280000 USD per year

🔍 Life Sciences and Healthcare

  • Bachelor’s degree in Computer Science or related field (or equivalent experience).
  • 8+ years of industry experience and 2+ years in engineering management.
  • Past experience in delivering working ML/AI products.
  • Master’s or Ph.D. in Computer Science, Machine Learning, AI, or related field is a plus.
  • Ability to collaborate with cross-functional teams.
  • Strong understanding of machine learning algorithms, data preprocessing, and model evaluation.
  • Experience designing software for the life sciences industry.

  • Work with the SVP of AI Product Transformation to identify AI implementation opportunities.
  • Communicate AI investment and growth opportunities to stakeholders.
  • Lead iteration of implementation approaches to meet AI project goals.
  • Hire and manage a diverse engineering team.
  • Collaborate closely with product owners and biologists.
  • Analyze data and contribute code or documentation.
  • Mentor and develop junior engineers and data scientists.

LeadershipPythonSoftware DevelopmentArtificial IntelligenceData AnalysisData MiningKerasMachine LearningNumpyPeople ManagementPyTorchSoftware ArchitectureCross-functional Team LeadershipStrategyAlgorithmsData analysisData miningGoPandasTensorflowCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringCoaching

Posted 2024-11-14
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🔥 Customer Success Manager
Posted 2024-11-07

📍 Italy

🧭 Full-Time

🔍 Library and Information Solutions

  • Bachelor’s degree in Library Information Science or related fields.
  • At least 5 years of experience in a customer-facing role such as Customer Success or Account Management.
  • Previous experience with library software solutions from Ex Libris (e.g., Alma, PrimoVE, Leganto).
  • Background in academic libraries, government, or higher education preferred.
  • Fluency in both Italian and English required.
  • Master's degree and experience with Customer Success software platforms (Salesforce.com, Gainsight) are preferred.

  • Become a trusted advocate/advisor to customers by gaining insight and offering recommendations to support outcomes.
  • Deliver exceptional customer experience by ensuring value from Ex Libris products and swift issue resolution.
  • Oversee customer training and implement adoption strategies to maximize usage and satisfaction.
  • Drive growth by retaining existing business and identifying expansion opportunities.
  • Provide governance and operational oversight with internal teams for continuous customer focus.
  • Deliver regular business reviews with customers to track progress against goals.
  • Support Customer Success leadership in identifying and reporting key initiatives.
  • Mentor and share knowledge within the team to strengthen best practices.

LeadershipSalesforceCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationMentoring

Posted 2024-11-07
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