Roo

👥 11-50💰 $11,000,000 Series A over 2 years agoHospital Veterinary Health Care

Roo is an online platform that connects vet professionals with hospitals, allowing them to fulfill short-term personnel needs in real-time. It offers full transparency and control over where and how vet professionals work.

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Jobs at this company:

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🔥 Senior Client Support Specialist - Accounting

Posted 1 day ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 22.0 - 38.0 USD per hour

🔍 Animal healthcare

3+ years experience in client/customer support, ideally in an early-stage start-up environment.
Vet technician/animal healthcare industry experience is a plus.
Proactive, organized, and accurate in communications.
Excellent communication and organizational skills.
Familiarity with customer support tools/software.
Timely and efficient with tasks.
Flexible and agile, able to pivot quickly.
Driven to improve processes and communications.

Be point-of-contact for finance-related inquiries via email, LiveChat, and phone.
Troubleshoot and resolve finance-related issues for users.
Coordinate escalated issues with other teams.
Facilitate shift changes and uphold financial controls.
Maintain accurate documentation in HubSpot.
Collaborate with Finance on reconciliation and reports.

AccountingAttention to detailOrganizational skillsComplianceTroubleshootingClient relationship managementData entryFinancial analysisCustomer support

Posted 1 day ago

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🔥 People Operations Generalist

Posted about 1 month ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 85000.0 - 125000.0 USD per year

🔍 Animal healthcare

3-5 years of HR experience with a focus on operations and administration.
Strong knowledge of HR systems and technology.
Experience with benefits administration and payroll processes.
Understanding of HR compliance requirements and best practices.
Excellent organizational and process management skills.
Experience with HR analytics and reporting.
Knowledge of HRIS systems and ATS platforms.
Strong attention to detail and documentation skills.

Manage HRIS and related HR technology platforms.
Develop and maintain HR dashboards and regular reporting.
Create and document HR processes and procedures.
Oversee employee lifecycle processes from onboarding to off-boarding.
Maintain personnel files and HR documentation.
Manage HR vendor relationships and contracts.
Generate HR documentation such as offer letters.
Assist with HR budget tracking and management.
Manage benefits administration and annual enrollment processes.
Support compensation program administration.
Process payroll and handle related inquiries.
Ensure compliance with federal and state employment laws.
Maintain and update the employee handbook and HR policies.
Own employee engagement initiatives and programs.

Posted about 1 month ago

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🔥 Senior Product Growth Analyst

Posted about 1 month ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 120000 - 190000 USD per year

🔍 Animal healthcare

5-8 years experience in an analytical/strategy role, preferably product-focused.
Comfortable running complex queries in SQL.
Knowledge of growth strategies in a high growth startup environment.
Ability to thrive in an ambiguous and ever changing environment.
Excitement about marketplaces and understanding of their metrics and ecosystem dynamics.
Exceptional communication skills and empathy for presenting complex topics.
Demonstration of a growth mindset through learning and intellectual curiosity.
Belief in Roo's mission and focus on improving the work life of animal health professionals.

Create dashboards to direct, track, and gamify various teams' activities to drive desired outcomes.
Use data to find opportunity areas for teams/initiatives to drive growth.
Design experiments and measure the effectiveness of features/solutions.
Design OKRs.
Drive weekly outcomes by identifying insights and driving stakeholder alignment on the problem we are solving.
Perform ad-hoc analysis to set weekly goals.

SQLData AnalysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted about 1 month ago

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🔥 Senior Coordinator - Growth Marketing

Posted about 1 month ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 65000 - 112000 USD per year

🔍 Veterinary care

4+ years in a marketing role, preferably with experience in social media management, affiliate/influencer programs, and growth campaign coordination.
Demonstrated experience with digital marketing skills, including A/B testing and funnel analysis.
Exceptional project management and organizational skills.
Familiarity with social media platforms, analytics tools, and affiliate program software.
Ability to think creatively and contribute ideas.

Develop and manage Roo’s social media calendar.
Coordinate the fulfillment of swag and gift card redemptions.
Oversee Roo’s Affiliate, Referral, and Influencer programs.
Build relationships with program participants.
Identify opportunities for program growth.
Collaborate with the Vet Recruitment Squad on marketing campaigns.
Track campaign performance and ensure project milestones.

Project ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationCreativity

Posted about 1 month ago

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🔥 Product, Growth & Design - Talent Pool

Posted about 2 months ago

🧭 Full-Time

💸 120000.0 - 200000.0 USD per year

🔍 Animal healthcare

Candidates must exhibit core values such as bias to urgency and drive measurable impact.
Experience in solving customer problems through innovation and empathy is essential.
A strong desire to seek understanding and foster inclusivity in a remote work environment is required.

Join the product, growth, and design teams to drive user-centered experiences through collaborative innovation.
Work within a squad-based structure aiming for measurable impact on specific objectives.
Focus on user insight-driven design and rapid experimentation to enhance product usability.

Posted about 2 months ago

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🔥 Director of Product

Posted about 2 months ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 165000 - 285000 USD per year

🔍 Animal healthcare technology

10+ years of product management experience, with at least 3 years in a senior role at a fast-growing marketplace startup.
Proven track record of scaling product strategies and leading high-performing product teams.
Experience in refining and implementing scalable product development processes and effective squad structures in a startup environment.
Expert-level SQL skills and strong analytical capabilities.
Deep understanding of marketplace dynamics and growth strategies.
Exceptional leadership skills with the ability to inspire and motivate cross-functional teams.
Strong communication skills, able to articulate complex product strategies to diverse audiences.
Passion for transforming the animal health industry through innovative technology solutions.
Ability to inspire and motivate cross-functional stakeholders through influence rather than authority.

Partner with the SVP of Product, Growth & Design to set and monitor objectives and core metrics for all product initiatives.
Identify and prioritize product opportunities that will drive significant impact as we scale.
Develop and maintain dashboarding to help product teams and leadership monitor the progress of each independent OKR.
Manage a team of Product Managers, fostering their growth and ensuring high-performance output.
Refine our squad-based operating model, establishing scalable processes and frameworks that support our expanding product portfolio.
Leverage deep understanding of marketplace metrics and ecosystem dynamics to drive product decisions that scale our platform.
Use SQL expertise to drive data-informed product strategies, translating insights into clear execution direction for product teams.
Collaborate with the Go To Market team to identify opportunities for and measure impact creation/improvement of 'levers'.
Work closely with Engineering, Design, and other departments to ensure efficient execution of our product strategy.
Partner with the SVP Product, Growth & Design to investigate and size new opportunities.

LeadershipSQLProduct ManagementProduct DevelopmentStrategyCommunication Skills

Posted about 2 months ago

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Roo

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