Sagent

πŸ‘₯ 11-50AdvertisingSocialMarketingπŸ’Ό Private Company
Website LinkedIn Email Facebook Twitter

Sagent is a leading marketing and communications agency specializing in creating impactful, socially beneficial campaigns. We offer a full range of strategic and creative services, building innovative and sustainable programs that drive positive social change. Our work blends creativity with data-driven strategies, resulting in campaigns that resonate with target audiences and achieve measurable results. We are a California-certified small business, a woman-owned DBE, and a CMAS-certified agency. We are a dynamic and growing company, leveraging a modern technology stack including Viewport Meta, iPhone/Mobile compatibility, SPF, SSL, Apple Mobile Web Clips, Google Tag Manager, Google Font API, Google Analytics, Google Maps, and WordPress, to deliver exceptional results for our clients. Our engineering team embraces Agile methodologies, fostering collaboration and innovation in a fast-paced environment. We pride ourselves on our inclusive culture and commitment to work-life balance, offering perks like remote/hybrid work options, unlimited flexible time off, and comprehensive benefits. Sagent's mission is to simplify and enhance the loan and homeownership process for all consumers. We partner with servicers to provide technology solutions that lower costs, scale compliance, and improve customer experiences. Our unique value proposition lies in our ability to combine creative communication strategies with cutting-edge technology, achieving both social impact and measurable business outcomes. We're a joint venture combining Fiserv's fintech expertise with Warburg Pincus's growth-focused approach, demonstrating our market strength and growth potential. Our team is comprised of talented and passionate individuals who share a common goal of making a difference. We are committed to providing an engaging and rewarding work experience for our employees. We are currently experiencing significant growth, and seek talented individuals to join our expanding team and help us continue to transform the mortgage servicing industry.

Related companies:

Jobs at this company:

Apply

πŸ” Financial Services / FinTech

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced startup environment with competing priorities.
  • Strong desire to learn and improve service quality.
  • Attention to detail and ability to manage multiple tasks.
  • Familiarity with SaaS technologies and case tracking software.
  • 3-5 years of technical customer service experience in financial services or related fields.
  • Receive and manage customer support requests in the Sagent case management system.
  • Augment initial triage efforts with deeper product knowledge and technical troubleshooting.
  • Coordinate with engineering teams for complex issues and communicate with customers about their concerns.
  • Conduct system evaluations and partner with the Customer Success organization to enhance customer experience.
  • Provide business and technical support to resolve customer queries and advocate for customers' feedback.
Posted 7 days ago
Apply
Apply

🧭 Full-Time

πŸ” Mortgage servicing

  • Bachelor’s Degree in Business, Product Management, or related field.
  • 10+ years of experience in Product Management.
  • Expert knowledge of relevant regulatory requirements and frameworks.
  • 10+ years in mortgage loan servicing across various areas.
  • Extensive experience in managing product strategy in fast-paced environments.
  • 6+ years in Agile team environments for SaaS product management.
  • Excellent oral, written, and presentation skills.
  • Strong leadership experience and analytical mindset.
  • Willingness to travel (up to 50%).
  • Provide strategic leadership for the Product Management team and execute product strategy.
  • Conduct market research and identify opportunities for new products and enhancements.
  • Develop product hypotheses, clear goals, and compelling roadmaps.
  • Collaborate with cross-functional teams to ensure alignment and successful execution.
  • Identify critical interdependencies affecting product performance.
  • Lead and develop the Product Management team, mentoring and conducting performance appraisals.
Posted 12 days ago
Apply
Apply

🧭 Full-Time

πŸ” Mortgage servicing technology

  • Degree in software engineering, Computer Science, Information Technology or relevant discipline.
  • +10 years of experience in a related field.
  • Proven experience in performance architecture, engineering, or related roles.
  • Strong understanding of performance testing tools and methodologies.
  • Proficiency in programming languages such as Java, C#, or Python.
  • Experience with APIs and performance testing benchmarks.
  • Experience with cloud platforms and microservices architecture is a plus.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment.
  • Develop and implement comprehensive performance testing strategies and frameworks that ensure system reliability, scalability, and responsiveness across applications.
  • Analyze system architecture and application designs to identify performance issues and recommend optimizations.
  • Design, develop and debug performance tests.
  • Collaborate with development and operations teams to design performance benchmarks, monitoring solutions, and dashboards.
  • Facilitate workshops with cross-functional teams to gather performance requirements.
  • Conduct thorough performance assessments, including load testing and stress testing.
  • Lead troubleshooting of complex performance-related issues.
Posted 21 days ago
Apply
Apply

🧭 Full-Time

πŸ” Financial technology

  • Completion of four years of college in a relevant discipline and 10 years of experience in a related field.
  • Expertise in front-end development languages such as HTML, CSS, JavaScript, primarily React and TypeScript.
  • Experience with modern CSS frameworks and design systems.
  • Strong understanding of responsive design principles and knowledge of accessibility standards.
  • Experience with Figma, testing frameworks, and version control systems.
  • Leveraging and enhancing the company's brand by creating and maintaining world-class products.
  • Utilizing best practices to ensure scalable, performant, and accessible front-end solutions.
  • Translating UX designs into front-end code and maintaining design systems.
  • Collaborating with engineers for seamless integration and optimizing user experiences.
  • Creating documentation and participating in usability testing.
  • Contributing to multiple projects and collaborating with peers in various time zones.
Posted about 2 months ago
Apply