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Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com .

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🔥 Vice President, Machine Learning Engineering
Posted 2024-11-14

📍 United States of America

🧭 Full-Time

💸 220000 - 280000 USD per year

🔍 Life Sciences and Healthcare

  • Bachelor’s degree in Computer Science or related field (or equivalent applicable experience).
  • A seasoned technical leader with 8+ years industry experience and 2+ years in engineering management.
  • Past experience in delivering working ML/AI products.
  • Master’s or Ph.D. in Computer Science, Machine Learning, AI, or related field.
  • Experience collaborating with cross-functional teams and product owners.
  • Ability to take ownership and responsibility for critical problems end-to-end.
  • Willingness to build a granular understanding of life sciences processes and needs.
  • Excited to do hands-on technical work and lead technical teams.
  • Experience working with commercial LLMs like GPT-4.
  • Strong understanding of machine learning algorithms, data preprocessing, and model evaluation.
  • Experience designing software for the life science industry.

  • Work with the SVP of AI Product Transformation to identify highest leverage AI implementation opportunities across the Clarivate life sciences portfolio.
  • Assist in communicating AI investment and growth opportunities to the ELT, CEO, and potentially Board of Directors.
  • Formulate, communicate, and lead iteration of implementation approaches to achieve our AI project goals.
  • Hire, lead and manage a diverse, high-performing engineering team to execute against these goals.
  • Work closely with individual product owners and biologists to understand workflows, constraints, business value and opportunities at a granular level.
  • Spend extensive time 'looking at data'.
  • Contribute meaningful amounts of code and/or documentation.
  • Mentor and develop a team of more junior, high performance, impact-oriented engineers and data scientists.

LeadershipPythonSoftware DevelopmentArtificial IntelligenceData AnalysisMachine LearningNumpyPeople ManagementCross-functional Team LeadershipProduct DevelopmentStrategyAlgorithmsData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringWritten communicationDocumentationCoaching

Posted 2024-11-14
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🔥 Customer Success Manager
Posted 2024-11-07

📍 Italy

🧭 Full-Time

🔍 Higher education and library solutions

  • Bachelor’s degree in Library Information Science or related fields.
  • At least 5 years of experience in a customer-facing role, such as Customer Success or Account Management.
  • Previous experience with library software solutions from Ex Libris, like Alma, PrimoVE, or Leganto.
  • A background in academic libraries, government, or higher education is strongly preferred.
  • Fluency in both Italian and English is required.
  • Master's degree and experience with Customer Success software platforms like Salesforce.com is beneficial.

  • Become a trusted advocate/advisor to customers, providing insights and recommendations.
  • Deliver exceptional customer experience and ensure value from products and services.
  • Oversee customer training and implement adoption strategies for maximum usage and ROI.
  • Secure existing business and identify expansion opportunities.
  • Provide governance and operational oversight by coordinating with internal teams.
  • Deliver regular business reviews and support Customer Success mission initiatives.
  • Mentor and share expertise to enhance team performance.

LeadershipProject ManagementBusiness DevelopmentProduct ManagementSalesforceProject CoordinationJiraCross-functional Team LeadershipBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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