Futuremedia

Futuremedia is a Software as a Service (SaaS) company dedicated to providing enhanced solutions and services that improve user experiences and business operations.

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👥 5001-10000💰 $4.6m Post-IPO Equity on 2022-12-01Computer and Network Security

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🔥 QA Lead - Manual & Automation (REMOTE)

Posted 2024-11-30

📍 Bulgaria

🧭 Full-Time

🔍 SaaS

Minimum of 7 years of experience in software quality assurance.
At least 3 years as a QA lead or similar role in a SaaS environment.
Hands-on experience in manual and automated testing.
Good knowledge of test case management tools like XRay and TestRail.
Familiarity with automation tools like Playwright, Selenium, Appium, etc.
Knowledge of CI/CD tools and processes.
Proficiency in QA methodologies and best practices.
Relevant QA certification required.
Bachelor’s degree in Computer Science, Engineering, or related field.

Define, establish and document manual and automated QA processes and policies.
Research, define and implement test strategies suitable for a fast-paced SaaS environment.
Oversee detailed test plan creation and execution, mentor QA teams, and ensure testing cycles are timely.
Integrate QA processes with CI/CD, manage automated testing efforts and performance testing, and act as primary QA liaison.
Continuously analyze metrics for process improvement and drive innovations in QA.

LeadershipJUNITQATypeScriptStrategyManual testingTestRailSeleniumCommunication SkillsCI/CD

Posted 2024-11-30

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🔥 Senior Frontend Developer

Posted 2024-11-22

📍 Bulgaria

🧭 Full-Time

Experience with UI/UX implementation and translating design into functional code.
Strong frontend development skills with focus on clean and efficient code.
Ability to optimize application performance for speed and scalability.
Experience in conducting code reviews and maintaining high-quality code standards.
Mentorship experience with junior frontend developers.
Ability to collaborate across different functional teams.
Knowledge of compliance with accessibility and web security protocols.
Proven track record of continuous learning and applying new technologies.

Translate design wireframes into code for application visuals working closely with UI/UX designers.
Lead the development of user-facing features and technical feasibility of UI designs.
Optimize application speed, scalability, and browser compatibility.
Maintain code quality through reviews and improvements.
Mentor less experienced developers in frontend technologies.
Collaborate with backend developers and product managers for comprehensive solutions.
Ensure frontend compliance with accessibility and security standards.
Stay updated on front-end technologies and lead innovation efforts.
Manage swift resolution of production issues impacting users.

LeadershipFrontend DevelopmentHTMLCSSJavascriptQAVue.JsJavaScriptAngularReactVue.jsCollaboration

Posted 2024-11-22

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🔥 Customer Support Specialist (REMOTE)

Posted 2024-11-13

📍 Bulgaria

🧭 Full-Time

🔍 Digital products / SaaS

2-3 years of remote/hybrid experience in Customer Support.
Flexible in working hours, including mornings, evenings, and weekends.
Experience in compiling documentation (internal or external).
Strong analytical and troubleshooting skills.
Experience with CS tools such as Jira, Confluence, Zendesk, or similar.
Familiarity with KPIs and previous performance measurement.
Experience in handling issues via TeamViewer.
Interest in learning new technology, including programming languages.
Work experience in copywriting.
Willingness to work on chats and in shifts.

Provide technical and billing support to users through live chat and email.
Investigate user problems, preparing escalations or bug reports.
Gather and report user feedback and product improvements.
Handle payment-related operations.
Learn and document information about users.
Establish personal relationships with customers.
Assist with internal and external documentation.

JiraCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-13

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🔥 Localization Project Coordinator

Posted 2024-11-09

📍 Bulgaria

🔍 Digital agency and startup accelerator, SaaS B2C products

At least 5 years in a similar position.
Professional experience with 2 or more CAT tools from the project management perspective.
Translation experience preferred even if many years ago; willingness to handle repetitive tasks while striving for automation.
Tech-savvy with attention to detail, good at tracking, documenting, and establishing processes.
Knowledge of CAT tools and translation workflows.
Fluency in at least 2 languages besides English.
Familiarity with major bug reporting platforms such as Jira.
Experience in cost tracking, budgeting, and scheduling.
Problem solver and flexible.

Assist in executing and managing current localization processes and workflows and establish new ones while improving existing ones.
Manage the entire localization process to reach the best quality in the shortest time with the happiest team in current and future projects based on their specifics.
Manage localization projects from beginning to end.
Work closely with language specialists, localization engineers, internal business partners, and external vendors.
Develop project plans and workflows.
Managing time, budget, resources and quality control.

Project ManagementGitProject CoordinationJiraCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-09

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🔥 Senior Product Owner (REMOTE)

Posted 2024-11-07

📍 Bulgaria

🔍 SaaS and B2C

Proven experience as a Product Owner/Manager in the SaaS industry.
Expertise in UI/UX design principles and methodologies.
Experience managing all aspects of a successful product lifecycle.
Excellent wireframing skills and experience with Figma.
Strong understanding of performance sales funnels and user psychology.
Preferred background in digital or performance marketing.
Excellent analytical and problem-solving skills.
Exceptional leadership and communication skills.
Familiarity with agile development methodologies.

Manage a Product Development Squad across all stages of product discovery and development.
Develop and communicate a clear product vision and strategy aligned with company goals.
Conduct market research and analyze trends to inform product decisions.
Create and maintain a product roadmap and collaborate with cross-functional teams on feature definitions.
Work closely with UX/UI designers for user-friendly experiences.
Lead development processes and coordinate product releases.
Define KPIs and regularly analyze data for decision-making.
Gather and address customer feedback to improve product satisfaction.
Collaborate on go-to-market strategies and product messaging.
Foster relationships with stakeholders across the organization.
Represent the product at industry events and ensure continuous product improvement.
Identify risks and ensure product compliance and security.

LeadershipAgileFigmaProduct ManagementSCRUMProduct DevelopmentStrategyRelease ManagementCommunication SkillsCollaboration

Posted 2024-11-07

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🔥 Senior UI UX Designer (REMOTE)

Posted 2024-10-29

📍 Bulgaria

🧭 Full-Time

🔍 Digital agency and startup accelerator, SaaS products

5+ years of UX/UI design experience.
Strong portfolio demonstrating high-quality work and attention to detail.
Figma Expert with experience in design systems, components, variables, and auto-layout.
Experience in prototyping with Figma, delivering functional interactive prototypes.
Performance-oriented funnels and landing page experience.
Strong understanding of user behavior and psychology.
Responsive design best practices understanding, with many projects being mobile-first.
Basic understanding of front-end development principles.
Excellent communication skills for cross-functional collaboration.
Experience working in fast-paced product teams.

Execute all visual design stages from concept to final hand-off to engineering.
Collaborate closely with Product Managers, CRO, Marketing, design coworkers, and engineering.
Incorporate market analysis, customer feedback, and technical constraints into design.
Create interaction designs and design user-centric, conversion-focused interfaces for web and mobile applications.
Create detailed high-fidelity designs and interactive prototypes.
Maintain and improve design system for consistency across products.
Collaborate with development teams to ensure smooth hand-off and pixel-perfect implementation.

FigmaUI DesignStrategyCommunication SkillsCollaboration

Posted 2024-10-29

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🔥 Customer Support Specialist (REMOTE) - Night Shift

Posted 2024-10-24

📍 Bulgaria

🧭 Full-Time

🔍 Digital products / SaaS

3 or more years of experience in Customer Support / Technical Support.
Flexible in working hours, able to work mornings, evenings, and weekends.
Previous experience in compiling internal or external documentation.
Strong analytical and troubleshooting skills.
Experience with CS tools such as Jira, Confluence, Zendesk or similar emailing tools.
Understanding of KPIs and performance measurement.
Experience handling issues via TeamViewer.
Willingness to learn new technology, including programming languages.
Work experience in copywriting.
Willingness to work on chats and in shifts.

Provide technical and billing support to users through live chat and email.
Investigate user problems and prepare escalations or bug reports.
Gather and report user feedback for product improvements.
Handle payment-related operations.
Learn and document information about users.
Establish personal relationships with customers.
Assist with internal and external documentation.

JiraCommunication SkillsAnalytical SkillsCollaborationDocumentation

Posted 2024-10-24

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Futuremedia

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