Apply📍 Florida, United States
🧭 Full-Time
💸 120000 - 168000 USD per year
🔍 RFID technology and IoT
- Bachelor's degree in business, engineering, or related field (MBA preferred).
- 10 years of experience in strategic planning, business development, or technical marketing with a track record in customer success and account management.
- 10 years of managerial experience in the technology distribution market.
- Exceptional communication and interpersonal skills.
- Analytical mindset and ability to leverage data for decision-making.
- Knowledge of RFID technology and IoT industries, including trends and competitive landscape.
- Experience with Salesforce and NetSuite.
- Willingness to travel as required.
- Develop and execute comprehensive strategic account plans for key customers.
- Act as the key contact for Identiv's channel partners.
- Identify growth opportunities within strategic accounts.
- Serve as the primary point of contact for strategic account customers.
- Define best practices for customer success and ensure exceptional service.
- Cultivate a customer-centric culture within the team.
- Establish and nurture strong, long-term relationships with customers and manufacturers.
- Collaborate to co-create solutions that drive mutual success.
- Identify opportunities for upselling and cross-selling Identiv's solutions.
- Monitor customer usage and develop retention strategies to minimize churn.
- Utilize data-driven insights to evaluate customer health and success initiatives.
- Provide market data and updates to bolster sales initiatives.
- Foster collaboration with cross-functional teams.
LeadershipBusiness DevelopmentIoTSalesforceProduct DevelopmentBusiness developmentCollaborationProblem Solving
Posted 2024-10-26
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