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Recovery Partners, an ARMStrong Company

Recovery Partners, an ARMStrong Company, specializes in first and third party accounts receivable management, particularly in the Insurance Subrogation industry. Known for their exceptional performance and professional recovery approach, they focus on maximizing client returns through tailored recovery processes and continuous investment in technology and trained professionals.

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Jobs at this company:

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🔥 Collections Specialist - Remote - Uncapped Bonuses
Posted 2024-09-26

📍 United States

🔍 Accounts Receivable Management

  • Possess a competitive attitude and work independently within a team environment.
  • Collections or call center experience preferred.
  • Must have high-speed Internet at home and be able to cable connect directly to your router.
  • Bilingual is always a plus.
  • Must be able to pass background check.

  • Generate conversations on inbound/outbound calls regarding amounts due.
  • Gather the financial information necessary in order to negotiate and identify an acceptable resolution (100+ calls daily).
  • Exercise considerable independent judgment in reviewing claims to determine collection actions while documenting and tracking all verbal and written correspondence.
  • Maintain professionalism in all communications, both written and oral, with claimants, insurance representatives, attorneys, and internal staff.
  • Meet or exceed metrics including call volume, accounts worked, secured post-dates, average payment amount, etc.
  • Manage conflict and negotiate successful outcomes, multitask, and prioritize daily workload.
  • Navigate multiple technologies while staying engaged with the responsible party.

Communication SkillsAnalytical SkillsCollaborationNegotiationMultitasking

Posted 2024-09-26
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🔥 Remote Training Specialist
Posted 2024-09-20

📍 United States

🧭 Full-Time

🔍 Insurance Subrogation

  • Must have an Associate degree in education, business, human resources, or a related field.
  • Strong communication skills with a positive and engaging attitude.
  • Proficiency in Office 365 applications (Outlook, PowerPoint, Word).
  • Willingness to learn the business of insurance subrogation and serve as a knowledgeable trainer.

  • Conduct comprehensive onboarding training for new Collections Specialists.
  • Create and maintain training materials, including manuals, guides, and e-learning modules.
  • Assess training effectiveness through auditing and feedback mechanisms.
  • Collaborate with management to stay updated on processes and best practices.
  • Adapt training strategies to serve diverse learning styles and remote employees.

LeadershipPeople ManagementCross-functional Team LeadershipContent creationCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-09-20
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🔥 Remote Training Specialist
Posted 2024-09-20

📍 United States

🔍 Insurance Subrogation

  • Must be open and willing to learn the business of insurance subrogation through an immersion period of working as a Collections Specialist.
  • Positive, engaging attitude with excellent communication skills.
  • Strong Office 365 skills (Outlook, PowerPoint, Word).
  • Associate degree in education, business, human resources, or related field.

  • Ensure all new hires are thoroughly introduced to company policies, procedures, culture, and role-specific responsibilities through engaging and well-structured training sessions.
  • Create and maintain a diverse range of training materials, including manuals, guides, e-learning modules, and videos.
  • Develop, manage, and deliver a comprehensive onboarding and training program for all new Collections Specialists.
  • Ability to train both in a group setting and one-on-one basis, encompassing a variety of personality types.
  • Assess the effectiveness of training program through account and call compliance audits and continuously improve content, delivery methods, and training strategies to enhance the quality metrics of agents.
  • Collaborate with operational leaders to stay updated on new procedures, work treatment guidelines, and best practices, ensuring training content is current and relevant.
  • Act as a well-rounded trainer and expert facilitator, skilled in content creation, design, and delivery, capable of adapting training strategies for remote employees.
  • Track progress to ensure all new hires are fully equipped to succeed in their roles.

LeadershipProject ManagementData AnalysisPeople ManagementProduct ManagementProject CoordinationCross-functional Team LeadershipContent creationData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-09-20
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🔥 Administrative Specialist - Work from Home - Full Remote
Posted 2024-09-20

📍 United States

🧭 Full-Time

💸 $45,000 per year

🔍 Insurance Subrogation

  • Previous experience with auto insurance or claims environment preferred.
  • Strong typing skills.
  • Experience with Microsoft Office: Outlook, Word, and Excel.
  • Ability to master multiple client systems and applications.
  • Tech-savvy.
  • Attention to detail and organized.
  • Great multitasking and prioritization skills.
  • Flexible, adaptable, and willing to take on new tasks as needed.
  • Professional communication skills, both written and verbal.
  • Comfortable working independently.

  • Gathering accident documentation from client systems.
  • Communicating directly with insurance carriers and clients as needed.
  • Supporting operations through a variety of administrative duties.

Administrative ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft OfficeAttention to detailMultitasking

Posted 2024-09-20
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