Senior Backend Engineer, Conversations AI

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Requirements:

• Strong experience working with OpenAI, LLMs, and RAG, with a passion for implementing cutting-edge AI-driven solutions.
• Minimum 6-8 years professional software development experience, with 1-2 years at minimum in AI solutions.
• Proven track record of building and scaling backend systems, ideally in high-growth or early-stage environments.
• Expertise in Python (Flask, SQLAlchemy) and building robust, modular APIs, with a focus on extensibility and performance.
• Deep understanding of relational databases, data modeling, and AWS architecture, with a focus on high observability and scalability.
• Ability to lead app projects from conception to delivery, managing ambiguity, and driving results.
• Experience mentoring and leading engineering teams, with a collaborative mindset and excellent communication skills.
• Familiarity with modern frontend technologies (TypeScript, Lit Web Components) and a willingness to work across the stack as needed.

Responsibilities:

• Architect, build, and maintain scalable, high-performance APIs for our AI-driven conversational tools, ensuring seamless and efficient customer interactions via SMS.
• Work closely with cross-functional teams to integrate LLMs, OpenAI models, and RAG techniques into our AI platform, driving personalized, real-time customer engagement.
• Lead the design and deployment of highly available, modular, and scalable backend systems on AWS, using Python (Flask) and other modern technologies.
• Innovate on acquisition tools that collect valuable customer data and contribute directly to the growth of our clients’ SMS subscriber lists.
• Own the implementation of new AI features from start to finish, collaborating with product managers and designers to deliver customer-focused solutions.
• Mentor and guide other engineers, fostering a culture of continuous improvement and learning.
• Lead with technical excellence, balancing the need for immediate solutions with long-term scalability and maintainability.