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Danish Speaking Remote Customer Service from Greece - Fully Paid Relocation

Posted 2024-10-07

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πŸ’Ž Seniority level: Prior experience in customer service or a related field is preferred

πŸ“ Location: Athens, Attica, Greece, Denmark, Germany, Sweden, Norway

🏒 Company: Patrique Mercier Recruitment JP

πŸ—£οΈ Languages: Danish, English

⏳ Experience: Prior experience in customer service or a related field is preferred

πŸͺ„ Skills: Communication SkillsAnalytical SkillsCollaboration

Requirements:
  • Fluent in Danish, both written and spoken; proficient in English is required.
  • Excellent communication and customer service skills with a friendly attitude.
  • Ability to work independently and handle multiple tasks in a remote setting.
  • Strong problem-solving skills with attention to detail.
  • Prior experience in customer service or a related field is preferred.
  • Familiarity with CRM systems and remote communication tools.
  • A positive outlook, adaptability, and a willingness to embrace the Greek culture.
Responsibilities:
  • Deliver exceptional customer support to Danish-speaking clients through various communication platforms, including phone, email, and chat.
  • Address inquiries and resolve issues promptly to ensure a high level of customer satisfaction.
  • Stay informed about the latest products and services to provide accurate assistance to customers.
  • Document all customer interactions in the company's CRM system to maintain detailed records.
  • Collaborate with the team to enhance service quality and implement best practices.
  • Participate in training sessions and team meetings to improve skills and learn about new offerings.
  • Contribute ideas for continuous improvement in customer experience and service delivery.
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  • Address inquiries and resolve issues promptly to ensure a high level of customer satisfaction.
  • Stay informed about the latest products and services to provide accurate assistance.
  • Document all customer interactions in the CRM system to maintain detailed records.
  • Collaborate with the team to enhance service quality and implement best practices.
  • Participate in training sessions and team meetings to improve skills and learn about new offerings.
  • Contribute ideas for continuous improvement in customer experience.

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