Educational Support Specialist (Academic Success Coordinator)

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Requirements:

• Bachelor’s Degree required.
• 2-3 years of progressive career growth in a virtual operations and team environment.
• Ability to manage virtual relationships and communicate effectively in various media.
• Proficiency in Microsoft Office and Google applications.
• Bilingual in English and Spanish is beneficial.

Responsibilities:

• The Educational Support Specialist coordinates instructors and tracks student progress.
• Provides quality customer service and academic support to students and families.
• Operates in a virtual environment and maintains Tutor Me Education's operational standards.
• Manages class schedules to effectively staff sessions and meets efficiency targets.
• Monitors academic progress and conducts conferences with program directors.