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Senior Associate, Client Success

Posted 2024-09-29

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💎 Seniority level: Senior, 2 - 4 years

📍 Location: United States

💸 Salary: $75,000 - $85,000 per year

🔍 Industry: Media

🏢 Company: Axios

🗣️ Languages: English

⏳ Experience: 2 - 4 years

🪄 Skills: LeadershipAgileBusiness DevelopmentData AnalysisSCRUMProject CoordinationJiraCross-functional Team LeadershipBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer service

Requirements:
  • Ideal candidates will have at least 2 - 4 years of digital campaign planning and execution experience in a publisher or agency environment.
  • Demonstrate an entrepreneurial spirit and possess a growth mindset.
  • Manage at least 20 different clients and campaigns simultaneously.
  • Experience with complicated accounts requiring high revenue and visibility.
  • Excellent attention to detail, prioritization, and organization skills.
  • Competent public speaking skills across client interactions and internal stakeholders.
  • Strong relationship-building skills and effective communication with diverse stakeholders.
Responsibilities:
  • The Senior Associate, Client Success will be the main point of contact and will have complete ownership of new and existing accounts during the post-sale process.
  • Deliver best-in-class, turnkey client experiences from kickoff to wrap.
  • Develop and execute a wide range of campaigns across the Axios product suite in collaboration with multiple cross-functional teams.
  • Support media planning, proposals, and renewal activities with Client Partnerships colleagues.
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