Consultative Inside Sales Rep (Remote, US)

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Requirements:

• Offers consistent, genuinely helpful service to our customers - and enjoys helping people.
• Possesses excellent verbal communication skills with good voice modulation, and is also a great listener.
• Has a successful track record of phone sales and is a closer.
• Experience navigating computers and CRM systems.
• Uses creativity and ingenuity to overcome objections.
• Takes initiative and is resourceful.
• Has a competitive spirit, without compromising the team or customer experience.
• Has an aptitude for grasping and retaining technical concepts and is able to explain them in easily digestible terms for the customer.
• Is a problem solver, enthusiastically taking on the challenges of determining what customers need.
• Is organized with strong follow-through.
• Is a responsible, reliable professional.
• Has discipline and strong accountability to maintain high standards for metrics, call quality, and structure.

Responsibilities:

• You will speak with about 20 new warm inbound leads and have about 60 outbound customer follow-ups with people you've previously spoken to.
• Our customers are homeowners, contractors, and small business owners from around the country.
• You will be recommending HVAC products that are specifically tailored to their individual needs.