Polish Speaking Customer Support Agent - Remote in Greece (Relocation pkg incl.)

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Requirements:

• Fluent in Polish (both spoken and written) with strong communication skills.
• Proficient in English, both spoken and written.
• Prior experience in customer service or related fields is beneficial.
• Strong problem-solving skills and ability to address diverse customer inquiries.
• Able to thrive in a fast-paced and dynamic environment.
• A positive attitude and genuine desire to assist others.
• Willingness to relocate to Greece and immerse yourself in a new culture.

Responsibilities:

• Deliver outstanding customer service to Polish-speaking clients.
• Handle customer inquiries through phone, email, and chat channels.
• Effectively resolve customer issues and complaints with a focus on satisfaction.
• Maintain comprehensive knowledge of products and services to assist clients accurately.
• Document customer interactions and relevant feedback for quality assurance.
• Collaborate with team members to enhance overall customer experience.
• Participate in training sessions to improve skills and product knowledge.