Remote Customer Support Agent - Tampa

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Requirements:

• 1-2+ years of customer service experience; healthcare preferred.
• Excellent communication skills.
• Ability to respect and maintain customer and client confidentiality.
• Intermediate to advanced computer skills.
• Background check & drug screening required.
• Required Equipment: A laptop or desktop PC (cannot be an Apple product, Surface or Chromebook) with Windows 10, ability to hardwire (plug-in) to your internet source with an ethernet cable, USB headset (not wireless) with a noise-canceling microphone, Webcam (external or embedded).

Responsibilities:

• Provide inbound customer service for a leading healthcare payments company.
• Assist and answer questions around medical payment processing, statement inquiries and other customer support needs.
• Consistently provide a great customer experience.