Senior Post-Sales Machine Learning Engineer - US Remote

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Requirements:

• Experience building NLP/Vision solutions. We need people to hit the ground running and this position is not intended to train someone in the fundamentals of ML.
• Experience with the transformers library. Our customers come to us for our experience with transformers. We expect you to already have good proficiency with transformers and you will quickly become an expert.
• Self-starter: We need people that can tackle hard problems independently.
• Attention to detail: Will you write a meaningful paragraph for why you want to work at Hugging Face that touches upon what we are looking for?
• Customer relationship builder: We want people who are excited to build relationships with customers and help them succeed.
• Great communicator: Can you explain how you solved a problem to someone that isn’t technical?
• Coding: You should be comfortable writing code scripts and notebooks on transformers/ML Ops use cases that will be reused by the customers.
• Learn quickly: The field and company are both moving very fast.

Responsibilities:

• Empathize with our customers to understand their issues and goals when using transformers (NLP and Vision primarily).
• Have the scrappiness and be excited to solve customer problems through research, coding up a solution, or talking to our many in-house experts.
• Build meaningful relationships with our customers and understand their goals.
• Comfortably explain complex concepts to both technical and non-technical audiences.
• Constantly be learning and sharing your knowledge with our customers.