Senior Manager, PMO (R&D Strategic Operations)

View full description

Requirements:

• 10+ years of direct program management experience managing high-complexity, high-visibility, high-impact enterprise-wide programs.
• Demonstrated ability in leading programs across a wide range of business and technology-related topics.
• Strong understanding of SaaS technologies or ability to collaborate with engineering teams on complex technology programs.
• Ability to assimilate different points of view to create shared understanding across stakeholders.
• Exceptional leadership and communication skills.
• Proven ability to influence without authority and drive business results.
• Demonstrated experience managing programs in a remote-first environment.
• Mastery of collaboration tooling administration and enablement (i.e., Jira, Confluence, Miro, etc.).
• B.A. in a business or technical field; M.B.A., P.M.P, or comparable certification a plus.

Responsibilities:

• Lead end-to-end delivery of a portfolio of strategic programs and projects from problem space definition to customer impact.
• Include defining program-level OKRs, scope, resourcing requirements, milestone timelines, dependency management, risk mitigation, decision making, and progress/impact tracking.
• Partner with leadership and cross-functional stakeholders to anticipate, address, and remove obstacles and impediments.
• Establish and model the standard for program management at Calendly.
• Improve cross-functional collaboration and communication.
• Provide thought leadership to drive improvements to R&D operating rhythm and company operating rhythm.